Thank you for choosing Nulaxy.We offer 60 days replacement warranty, to resolve any product related issue, please do not hestiate to contact us .
We accept alipay, All major credit cards are accepted through secure payment processor ESCROW.
1.WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2.Orders processed timely after the payment verification.
3.We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5.If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
6.Import duties, taxes and charges are not included in the item price or shipping charges.There charges are the buyer\'s responsibility
7.In order to ensure you recevie your item are tax free upon import, we will declare it as a “Gift” or “Sample” if possible , and Each parcel will be declared value less than $20, if you need us in a lower declare value, please leave a message in the order.
-If you haven\'t received your item and this situation lasts to the 35th days, please do contact us.A FULL REFUND will be issued to you with NO EXCUSE .You satisfaction is most important, we don\'t want to give you a bad buying experience even when the shipping is out of our control.
If you want to exchange the items received, please contact us within 7 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
If you have any questions/concerns, please contact us through"Contact now"link or "Chat now"link, we will respond within 1 business day or less.
Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. Thank you.